Privacy Policy

Edmonds Dental Studio
Effective Date: January 1, 2026

1. Information We Collect

Personal Information

• Name, email address, phone number, physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

2. How We Use Your Information

The practice uses collected data for:

• Providing and improving services
• Processing transactions and payments
• Communicating with you about your inquiries, appointments, and promotions
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into SMS services, subscribers agree to receive texts related to services, including appointment reminders, customer support, and important updates.

Opt-In & Consent

• Messages are only sent if you have explicitly opted in
• Timestamped records of all opt-in actions are maintained
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions

• Cancel at any time by replying "STOP"
• A final confirmation message will be sent; no further messages will be sent unless you re-opt in
• Opt-out requests are processed immediately

Message Frequency & Content

• Frequency varies based on customer interactions
• Messages are directly related to requested services
• No promotional content is sent without specific consent

Help & Support

• Reply "HELP" for assistance, or contact us at (425) 775-1045 or edmondspractice@icloud.com
• Support is available during regular business hours

Carrier Information

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

Service Providers

• Third-party vendors assisting in our operations (payment processing, scheduling)
• SMS aggregators and providers for message delivery
• All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance

• If required by law, legal process, or to protect rights
• In response to valid law enforcement requests or court orders

Business Transfers

• In the case of mergers, acquisitions, or asset sales
• Data remains protected under the terms of this policy

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

The practice implements reasonable security measures, including:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection
• Breach notification protocols in accordance with applicable laws
• Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. The practice strives to use commercially acceptable means to protect personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Cookies and similar technologies are used to analyze site traffic and user behavior, remember preferences, improve website functionality and user experience, and measure service effectiveness. You may control cookies through your browser settings. Disabling cookies may limit certain website features.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing emails by clicking "unsubscribe"
• Opt out of SMS by replying "STOP"
• Request information on data processing
• Withdraw consent at any time for future communications
• Lodge a complaint with a supervisory authority if your rights are violated

Contact the practice using the information in Section 10 to exercise these rights.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Users are encouraged to review third-party policies. This policy applies only to information collected by Edmonds Dental Studio.

9. Changes to This Privacy Policy

The practice may update this policy periodically. The latest version is available on the website with the effective date listed. For significant changes, notification will be provided by email or website notice.

10. Contact Information

Edmonds Dental Studio
21701 76th Avenue West, Suite 204
Edmonds, WA 98026
Phone: (425) 775-1045
Email: edmondspractice@icloud.com
Website: edmondsdentalstudio.com
Effective Date: January 1, 2026

By using our website and services, you consent to this Privacy Policy.